Memberships
Unlimited access, or a per-period visit allowance if you want a cap. Renewals and past-due state tracked per member.
A door that knows who has paid.
Memberships and visit packs sold from your own merchant account, and a QR at the entrance that refuses anyone whose membership lapsed, whose pack ran out, or whose payment is late.
$0/month
The full workspace and your Fitvia Hub listing. No subscription.
Your bank
A merchant account in your business name. Fitvia never holds the money.
Live
Every scan lands on the front-desk screen, green or red, with the reason.
Your own merchant account. Your bank. Your money.
Most gym management software collects your members' money, holds it, and pays you out later. Fitvia does not. You get a merchant account in your own business name, and every payment settles from it into your own bank account on the processor's normal schedule.
- A merchant account in your business name
- You apply through a hosted form — no bank details are ever typed into Fitvia.
- Settled to your own bank
- Money moves from your merchant account to your bank. Fitvia never holds your funds.
- Recurring or one-off
- Memberships billed weekly, monthly, quarterly or yearly, plus one-off charges for drop-ins and packs.
- Overdue members chased for you
- Reminders go out on a schedule, so you never write the awkward message.
- Receipts itemised to the payout
- Emailed to you and the member, broken down to what actually landed in your bank.
What a membership actually pays you
Worked exampleYour membership price$100.00
Member is charged$102.00
2% platform fee added on top
Processing−$4.28
3.9% + $0.30
Into your bank$95.72
Per $100.00 membership
Taking card payments means becoming a merchant, so there is a real application: you certify at least $1,000 per month in expected processing, and your account is reviewed before your first charge goes through. Everything else on Fitvia works while that is in progress. Payment history and refunds currently live in the iPhone app rather than the browser.
02 — Offers
Memberships and visit packs, priced your way.
Sell recurring access, prepaid visits, or both at once. Fitvia keeps the balance, the expiry, and the payment state attached to the member, so the door already knows the answer before they reach it. Approve every join request first, or let members pay immediately.
The platform fee is calculated on the discounted price, so a promotion costs you exactly what it says. Codes cannot take a charge below $1.00, and their terms lock once someone has redeemed them.
Visit packs
A visit count and an expiry date. A credit comes off the pack on each scan, and goes back on if you refund the payment.
Discount codes
Percentage or flat amount, with expiry, redemption caps and per-member limits.
The member scans. The front desk watches.
You print the venue QR and put it at the entrance. Members scan it on the way in — with their phone camera, or the scanner in the iPhone app — and Fitvia checks their access before letting the scan through.
Refused automatically
- Membership lapsed or never started
- Prepaid pack down to zero visits
- Per-period visit allowance already used up
- Payment overdue, according to the strictness you chose
What the desk sees
- Green and red cards with the member's photo, updating every few seconds
- The reason next to every refusal, so the desk knows what to say
- Clear a card once it is handled and it leaves the feed
- Staff logins that open the monitor and nothing else — no members, money, or settings
- A check-in window you set between 15 minutes and 12 hours
- Rotate the venue QR whenever you want a fresh code
Fitvia is not a class-booking system. There is no timetable and no reserved spots — you sell access, and the QR decides who gets in. If your members need to reserve a place in a 6 a.m. class, this is not the right tool for you.
Everything the member flow touches, in one place.
Fitness business software for the whole member flow, not just the till. See the connected client management software behind the workspace.
Members and access
One list showing membership, pack balance, and who is inside right now. Filter by active, past due, expired pack, zero visits, or checked in now.
Access without a payment
Grant a 24-hour trial pass, and read an access status that reflects what the door will actually do.
Front desk
Printable venue QR for the entrance, a live monitor with photos and refusal reasons, and unlimited restricted staff logins.
Photos and details
Up to eight photos with captions and your own ordering, plus business type, address, hours context and description.
Your public page
A page built for search, with your offers and reviews on it, listed in the Fitvia Hub directory and searchable by distance.
How strict the door is
Three modes: warn only, block once payment is genuinely late, or block the moment anything is outstanding.
Also included, no tiers
Access
- Printable venue QR
- 15 min – 12 h check-in window
- Duplicate scan detection
- Live occupancy count
- Rotate QR on demand
Members
- Six saved filters
- Pack balance and expiry
- 24-hour trial pass
- Self-signup from your page
- Data export and deletion
Money
- Discount codes
- Automatic dunning
- Manual join approval
- Three enforcement modes
- Monthly revenue goal
Staff
- Unlimited front-desk logins
- Monitor-only permissions
- Acknowledge and clear scans
- Remove access instantly
Reach
- Fitvia Hub listing
- Up to 8 gallery photos
- Verified member reviews
- LocalBusiness search markup
- iPhone app for the desk
05 — Pricing
Free to use. The whole workspace.
Members, memberships, packs, QR check-in and payments, with no monthly subscription and no per-member pricing. See the full fee breakdown.
2%
Platform fee
Added on top of your price at checkout — the member pays it, not you.
3.9%
Processing, plus $0.30
Standard card processing, taken from the payout.
$0
Everything else
Members, QR check-in, unlimited staff logins, and your Fitvia Hub listing.
A $100.00 membership → member pays $102.00 → you keep $95.72.
Can I run class schedules and let members book a spot?
No. Fitvia is not a class-booking system — there is no timetable, no class capacity, and no reserved spots. You sell access, members walk in, and the QR decides who gets through.
Who scans, the member or the front desk?
The member. You print the venue QR and put it at the entrance; they scan it with their phone camera, or with the in-app scanner on iPhone. The front desk watches the results come in on a live monitor.
Can I add my trainers to the gym account?
Not as trainers. You can create unlimited front-desk staff logins, but those only open the check-in monitor. Trainers on Fitvia run their own separate workspace with their own clients and payouts.
Who pays the platform fee?
The member does. The 2% platform fee is added on top of your price at checkout, so your list price is what your side of the transaction is based on.
What happens when a membership lapses?
That is up to you. Three modes decide how strict the door is: warn only, block once payment is genuinely late, or block the moment anything is outstanding. The refused member and the reason both show up on the monitor.
Is there a monthly subscription?
No. Every feature, including your public Fitvia Hub listing and unlimited staff logins, is free to use. You only pay processing fees when a member actually pays you.
Publish the gym. Sell access. Let the door do the checking.
Set up your account today, add your first membership, and print the venue QR. Nothing is locked behind a plan, and nothing is charged until a member pays you.
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