Profiles and lead pipeline
Goals, training history, medical restrictions and injuries, plus a pipeline with status and follow-up context. Bulk import up to 500 rows.
The coaching business, not just the coaching app.
Your own merchant account, payments settling into your own bank, and the leads, workouts and schedule that surround them. No monthly subscription — you pay when your clients pay.
$0/month
Every feature, including your public Hub profile.
Your bank
A merchant account in your name. Fitvia never holds the money.
2%
Platform fee, paid by the client at checkout. Nothing else.
Your money moves from your merchant account to your bank.
Fitvia does not pool your revenue and pay it out later. You get a merchant account in your own business name, and every payment settles from it on the processor's normal schedule.
- A merchant account in your name
- You apply through a hosted form — no bank details are ever typed into Fitvia.
- Settled to your own bank
- Money moves from your merchant account to your bank. Fitvia never holds your funds.
- One-off, recurring, or card on file
- Charge once, run subscriptions, or bill a saved card for repeat clients.
- Refunds you issue yourself
- The platform fee is returned alongside the payment.
- Late payments chased for you
- Automatic reminders go out, so you never send the awkward message.
What a plan actually pays you
Worked exampleYour plan price$100.00
Client is charged$102.00
2% platform fee added on top
Processing−$4.28
3.9% + $0.30
Into your bank$95.72
Per $100.00 plan
Taking card payments means becoming a merchant, so there is a real application: you certify at least $1,000 per month in expected processing, and your account is reviewed before your first charge. Everything else on Fitvia works while that is in progress.
02 — Discount codes
Discount one client without discounting your whole book.
Percentage or flat amount, once or across renewals, with expiry dates, redemption caps and per-client limits. Every code reports what it has actually cost you.
The platform fee is calculated on the discounted price, so a discount costs exactly what it says.
Automatic when you want it. Manual when you don't.
Some trainers want the calendar to run itself, others want eyes on every change. Switch whenever your practice changes.
Let it run
- Publish weekly availability and let clients book the open slots
- Auto-accept reschedule requests that fit your availability
- Reminders 24 hours and 1 hour before every session, to both of you
- Double-booking protection holds the slot while a booking completes
Approve everything
- Review every reschedule request before it moves your calendar
- Approve new plan purchases from a queue instead of activating them
- Set a minimum booking notice so nobody grabs a 6 a.m. slot at midnight
- Block out time off, and choose which locations you accept
No-shows and cancellations are tracked, a cancelled session returns its credit to the client's pack, and you can charge a reschedule fee — Fitvia records it and leaves the call to you.
The rest of the practice, on the same timeline.
See our guide to software for personal trainers.
Workouts and exercises
Build plans and deliver them to the client app, from your own exercise library with demo videos. Generate 12 weeks in one pass.
Messaging and announcements
In-app chat with images, push notifications for sessions and payments, and announcements to everyone at once.
Progress tracking
Weight, body fat, waist and benchmark lifts over time, with progress photos clients upload themselves. Metric or imperial, per person.
Packages and memberships
Recurring memberships billed weekly through yearly, session packs with expiry, and credits returned when a session is cancelled.
Your public Hub profile
A profile page built for search, listed in the Fitvia Hub directory, with a verified credential badge and client reviews you can reply to.
Also included, no tiers
Clients
- Bulk import (500 rows)
- Medical and injury notes
- Emergency contacts
- Tags and segments
- Data export and deletion
Schedule
- Availability windows
- Time off and blocks
- No-show tracking
- Reschedule fees
- Timezone and 12/24-hour
Money
- Discount codes
- Payout tracking
- Automatic dunning
- Refunds
- Monthly revenue goal
Training
- Exercise library with video
- Workout templates
- 12-week periodization
- Set-level logging
- Progress photos
Reach
- Fitvia Hub listing
- Lead capture
- Reviews and replies
- iOS app and Apple Watch
- Support tickets
05 — Pricing
Free to use. The whole platform.
No monthly subscription, no paid tiers, no add-ons. You pay only when a client pays you. See the full fee breakdown.
2%
Platform fee
Added on top of your price at checkout — the client pays it, not you.
3.9%
Processing, plus $0.30
Standard card processing, taken from the payout.
$0
Everything else
Clients, workouts, scheduling, messaging, and your public Hub profile.
A $100.00 plan → client pays $102.00 → you keep $95.72.
Do I need my own merchant account?
Yes, and Fitvia sets you up with one. You apply through a hosted form, your gateway credentials arrive automatically, and payments settle from your merchant account into your own bank.
Who pays the platform fee?
The client does. The 2% fee is added on top of your price at checkout, so your list price is what your side of the transaction is based on.
Is there a monthly subscription?
No. Every feature, including your public Fitvia Hub profile, is free to use. You only pay processing fees when a client actually pays you.
Can I approve bookings and purchases myself?
Yes. Reschedule requests can require approval or be auto-accepted, and new plan purchases can activate immediately or wait in a queue for you.
Can I give clients a discount?
Yes. Percentage or flat amount, once or across renewals, with expiry dates, redemption caps and per-client limits — and a report of what each promotion cost.
Is there a mobile app?
There is an iPhone app for you and your clients, including an Apple Watch companion for workouts. Android is not out yet — you can join the waitlist.
Start with one client. Keep the whole operation in one place.
Set up your account today, add your first client, and turn on payments when you are ready. Nothing is locked behind a plan, and nothing is charged until a client pays you.
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